Return Policy for DIY Kits
At Garden Studios, we strive to ensure our customers are satisfied with their purchases. Below is our return policy:
Unopened Packages:
- If your package is unopened, you are eligible for a full refund, minus transportation and return shipping costs.
- Refund requests must be made within 14 days of receiving the package.
Opened Packages:
- If the package has been opened and installation is not possible due to defective parts or missing components, we reserve the right to replace the defective or missing items.
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Refunds are not applicable in these cases; our priority will be to ensure you receive the necessary components to complete your project.
For any questions or to initiate a return, please contact our customer service team with your order details.
Thank you for choosing Garden Studios for your DIY studio, office pod, or shed needs.